Partnership for Workplace mental Health

American Century Investments


 
Date of Entry: 5/21/2007 8:53:00 AM
Major Locations: US- Midwest
Kansas City, MO (HQ)
Industry:
Finance and Insurance
Employer Description: American Century Investments is a multi-disciplined asset management firm offering diverse investment vehicles to clients worldwide.

The company has its headquarters in Kansas City, Missouri, and additional offices in New York and the San Francisco/Bay area.  American Century Investments employs approximately 1,900 people guided by a common set of principles that influence how they work with investors, how they recognize and reward employees, and how they contribute to the economic and social welfare of the communities where they have a presence.


Total Number of Employees: 1,900     
Contact:
Craig Galvin, Senior Benefits Specialist - 816-340-4789 craig_galvin@americancentury.com
Problem Statement:

American Century Investments participated in Kansas City’s Community Initiative on Depression (CID) led by the Mid-America Coalition on Health Care in 2001-2004. The initiative brought together employers, health care providers, health plans, and other stakeholders to address depression because of its high prevalence and the significant impact depression has on the workplace. Based on a Coalition-developed Employee Attitudinal Survey and other initial assessments, a broad-based initiative was planned to include workplace education and collaboration with the employers’ EAPs, local mental health agencies, and national groups.

In 2004, as improvements were being made in the local infrastructure for depression treatment, the Coalition began to develop informational interventions in the form of communication campaigns in the workplace with the assistance of a consulting occupational therapist experienced in worksite health promotion. A model intervention was developed with optional components to allow employers to tailor their efforts to their particular work culture and communication standards. A full description of the CID can be found at the Coalition’s web site, www.machc.org.




Examples of Mental Health Innovation:
Community Partnership -
  • Comprehensive wellness services.
  • Employees incentives to participate in health risk appraisals by reductions in health plan premiums.
  • Targeted health information is sent to employees with high health risks.
  • Detailed Description






Community Partnership -

American Century Investments provides comprehensive wellness services including regular health screenings, onsite fitness equipment and programs, massage therapy, and a wide variety of educational programs. Employees are incentivized to participate in health risk appraisals by reductions in health plan premiums, and targeted health information is sent to employees with high health risks.

Components included in employee communication campaigns during the Community Initiative on Depression:


  • Internal planning team led by a senior benefits specialist along with personnel from an external health promotion contractor
  • Senior leader letter
  • Management e-mail and intranet resources
  • Employee e-mails (3), depression pamphlet and additional information and links to resources
  • Information on community resources
  • Mental Health Benefit Summary
  • Employee newsletter articles
  • Employee Lunch-N-Learn on holiday stress by EAP
  • Internally developed custom video on depression developed by health promotion staff, available on intranet


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